91ÌÒÉ«

91ÌÒÉ« is dedicated to providing customer service that is accessible to and inclusive of all our customers. You can contact us in any of the following ways:

• ±õ²Ô-±è±ð°ù²õ´Ç²Ô:Ìývisit our offices at 8 John St, Iroquois, Ontario
• °Õ±ð±ô±ð±è³ó´Ç²Ô±ð:Ìýgive us a call at 613-652-4886
• ²Ñ²¹¾±±ô:Ìýsend a letter to 91ÌÒÉ«, 8 John St, Iroquois, Ontario K0E 1K0.
• ·¡³¾²¹¾±±ô:Ìýwrite to us at solutions@rossvideo.com, Attention Director, HR Operations.
• °¿³Ù³ó±ð°ù:Ìýon request, we will arrange for other alternate formats and communication supports.

Need alternate formats and/or communications supports?
91ÌÒÉ« is available to provide alternate formats and communication supports upon request. Please contact us and we will consult with you to determine the suitability of the format or communication support and provide you with an accessible format in a timely manner.

Have feedback on accessible customer service?
Feedback, including complaints, regarding the way 91ÌÒÉ« provides goods, services and facilities to people with disabilities can be made and responded to through accessible formats and communication supports.

We welcome customer feedback on our efforts to ensure accessible customer service to people with disabilities. We invite customers to speak to any of our employees or managers or to contact us by our general email box as listed on the website (solutions@rossvideo.com), fax or postal mail.

All customer feedback will be reviewed by the Director of HR Operations and replies will be provided within 10 business days.

Additionally, any complaints related to the provision of customer service for people with disabilities can be addressed by a member of the HR Team.

The feedback process is available to any person upon request.

AODA

This 2020 to 2024 accessibility plan outlines the policies and actions that 91ÌÒÉ« will put in place to improve opportunities for people with disabilities in accordance with the requirements communicated under .